The AI property manager that answers the phone. Six specialized agents support leasing, portfolio operations, finance, and audit workflows while queuing high-stakes decisions for your sign-off. Two products make it work: the SurfTurf Application — your system of record — and the SurfTurf Agent Server, the AI team that works it.
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Questions? info@surfturf.ai
Our AI product evaluation line is available at +1 (608) 920-8056. Call to hear the current voice experience and ask general product questions. It is a demonstration line, not a channel for real property requests or emergencies.
Calls are handled by an AI agent and may be recorded and transcribed for evaluation and operations. Do not share sensitive personal, financial, health, access-code, or emergency information. Use the form for early access.
Two flagship products
Properties, leases, financials, owner statements, vendor records — the system of record where your portfolio lives. AI extracts your reports; you operate from a single command center.
A continuously running team of AI roles — Conference Mode (orchestrator), Leasing, Property, Finance, Legal, and IT Support — using configured accounts and integrations for the work each role performs.
Find money Live
Lease Audit sweeps your entire portfolio — every lease checked against its ledger — and surfaces the dollars leaking out: missed escalations, unbilled CAM, fee errors. It runs against the book you already have, before you change anything else. Live today.
Why this is different
Every door, one platform Early Access
SurfTurf started where the stakes are highest — commercial leases, CAM, escalations — and brought the same agent team to every residential asset class. All built. Open for early access now.
Most software manages information about the work. SurfTurf does the work — and answers the phone to prove it.
Call +1 (608) 920-8056 and talk to the product, or request early access and we'll walk your portfolio through it.
The transformation
A phased path from where you are today to a portfolio that runs itself.
Six role-specific agents use configured accounts and integrations to read tenant mail, draft owner statements, schedule vendors, and queue high-stakes calls for your review. Multi-tenant by design: every agent speaks in your brand voice, every statutory date is anchored to your property's local timezone. Set a standing directive once in chat and it applies on future runs.
An AI sweep of every lease against every ledger. Every escalation clause checked against the rent actually charged. Every CAM provision checked against what was actually billed. Every overdue lease checked for the late fee that was never assessed. What comes back is not a report — it’s a punch list with a dollar figure on every line: this unit’s escalation never took effect, this CAM was never reconciled, this late fee was never charged. It runs weekly on its own, or on demand in one click, against the data you’ve already imported. It is the fastest honest answer to “what would this platform be worth to me” — because the answer arrives denominated in your own dollars.
AI Agents — Current & Roadmap
Each agent is purpose-built for its domain, powered by Claude, and operates with a configurable autonomy level and audit trail; email-connected roles use configured accounts.
Multi-Modal Interactions
Three interaction modes, each labeled by its current readiness.
Autonomy Controls
Set autonomy independently per agent. Change anytime. Every action is logged and auditable.
Integration Ecosystem
Direct connections are labeled by operational state: Available, Configuration required, or Early Access.
Platform capabilities
Core capabilities are available; gated and setup-dependent workflows are labeled Early Access or Configuration required.
Phased Roadmap
Core platform capabilities are available today. Phase 4 features are rolling out through Early Access; availability varies by configuration.
Shipped dark · Early access
Some of our best work ships dark — built, tested, and behind a flag until an operator flips it on. Open for early access now: ILS syndication with leads-back webhooks · agent-led and self-guided showings · predictive maintenance · white-label owner portal · ledger automation (auto late fees, CAM line items, dunning) · self-improving agents that measure their own directives and tune themselves. It's in the codebase, not on a slide. Ask us to turn yours on.
Built for owners who take security seriously
Every action is logged. Every agent is auditable. Every role is scoped.
The Leasing Agent runs a 10-stage pipeline from first inquiry to executed lease — TransUnion screening, LOI and proposal drafting, DocuSign execution, market-rate pricing via CoStar and RentCast. When a tenancy ends, the same system runs the exit: notice, final statement, deposit disposition, make-ready board, eviction coordination. Move-in checklists in between. One system carries the tenancy, entry to exit.
A service request comes in. The Property Agent finds qualified vendors nearby, solicits bids via AI-drafted emails, and routes the winning invoice to you for approval — or handles it outright on Auto Mode.
The Legal Agent tracks inspection certifications, rent control deadlines, insurance renewals, and habitability requirements — and flags you proactively before anything lapses or exposes you to liability.
When configured, the Finance Agent can connect to AppFolio, Yardi, and Plaid for current NOI, receivables aging, and budget variance data. Stripe can support ACH rent collection when configured. Forecasting, general-ledger, and reconciliation tools remain subject to the customer's setup and review.
Before you change anything about how you operate, run the Lease Audit: an AI sweep of every lease against every ledger — missed escalations, unbilled CAM, fee errors — returned as a dollar-figure punch list, not a PDF. It's live today and it's one click. Then decide how much of the rest you want.
Submit a request from your phone at midnight. The Property Agent routes it to a vetted vendor and keeps you updated at every step — no phone tag, no dropped tickets.
Access your signed lease, current balance owed, and full payment history from a clean self-service portal — no calls, no PDFs buried in an email thread from two years ago.
AI agents log every interaction, so nothing falls through the cracks. If a vendor ghosts a job, the system flags it and escalates automatically — you don't have to chase anyone.
The Tenant Portal is a separate, secure login — you only ever see your own data, your own unit, your own lease. No access to other tenants, financials, or any portfolio information. Installable as a PWA on your phone.
Balance, aging, and full payment history are live in the portal today. In-portal Pay Now and autopay self-enrollment: Early Access.
A resident who gets a timely answer is more likely to stay engaged. SurfTurf is designed to run on your portfolio under your control: call transcripts and agent actions can be filed to the appropriate record, while consequential actions — a notice, a commitment, or money movement — queue for human approval. Four autonomy levels let you decide what the AI handles and what waits for you.
SurfTurf serves both sides of this business, openly. Self-managing owners run our agents on their own portfolios; firms run them on their clients'. That's not a hedge — it's the whole point. A firm running SurfTurf offers everything a self-manager gets, plus broker licensing, trust accounting, E&O coverage, and a human who shows up when it counts. Same agents. More on the table.
A typical PM handles 80–150 units before quality breaks down. With Agent Server absorbing tenant comms triage, vendor coordination, applicant screening, and owner statements — your PMs operate at the top of their license, not at the bottom of their inbox.
Agent roles can be configured with your tone of voice, your escalation rules, and your service standards. Owners and tenants experience your firm — just faster and more consistent. Optional white-label branding is available in early access.
PM firms operate under broker licensing, fiduciary duty, fair-housing rules, and trust accounting. Agent Server is engineered for it — every action logged, every external send approved, no impersonation, mandatory finalize step on every run.
Keep AppFolio, Buildium, or Yardi. Bring portfolio exports into SurfTurf and connect Agent Server to your existing email; direct integrations vary by provider and configuration.
Replace your PMS, accounting integrations, owner-portal vendor, and tenant-portal vendor with a single AI-native platform — and run the agent server natively on top. One contract, one source of truth.
Consolidated KPIs can include occupancy, rent collected, budget variance, and the CapEx pipeline. AppFolio, Yardi, and Plaid data can be synchronized when each connection is configured.
Ask "What's our YTD NOI variance against budget across the Wilmington portfolio?" and get a structured answer with supporting data — no analyst, no spreadsheet, no waiting.
The Finance Agent models bear, base, and bull cash-flow scenarios against live portfolio data — the same records the dashboard reads, not a spreadsheet export. Receivables aging in 30/60/90+ buckets, with per-tenant delinquency risk scoring.
The AI reads every lease against the ledger and surfaces what the documents promise but the ledger never collected — missed rent escalations, unbilled CAM, fee errors — across the whole portfolio in one sweep. Findings come back denominated in dollars, not adjectives. It's also the first question a diligent LP should be asking their operator — and on this platform, the operator can answer it on demand.
Every LP and owner gets portal access: an AI-written portfolio performance report each month, plus streaming Q&A against your live portfolio financials — "what drove the NOI dip at Elm Street in March?" gets an answer built from the actual P&L lines, not a callback. You control who sees which properties, and the report is in the portal the moment it's generated — no Dropbox folders, no attachments, nothing to send. White-label branding — your name on the portal, not ours — is in Early Access.
Get in touch
Whether you're a landlord, a property management firm, an investor, or a tenant — we're building surfturf.ai for you. Request early access or reach out directly.
We're onboarding a small cohort of early customers — invite-only while onboarding is still hands-on. Leave your email and we'll follow up about fit and next steps.
PM firm pilot inquiry — leave your email and we'll reach out about a pilot on one of your portfolios.
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This AI product evaluation line demonstrates the current voice experience; availability may vary. Calls may be recorded and transcribed for evaluation and operations. Do not share sensitive information or use it for real property requests or emergencies.
For questions about the platform, pricing, or partnership opportunities.